2 independent reviews for Kenya cheetah safari

Dear Nicholas, Many thanks for your feedback received via Responsible Travel's website. Following your comments, we have liaised with the suppliers in Kenya, and are amending the trip description to reflect the journey times involved. Thank you for bringing this to our attention. Our ground team were concerned not to meet you at the airport on arrival, and contacted us then: they were paging you and waiting with other guests who had disembarked the same flight as you: we asked them to wait as often clients are held up with customs or baggage, but they then advised that you had taken a taxi to the hotel. Our ground team did then follow up to trace your bag and paid for your taxi, and I cannot explain how the Rep missed you (or you her), but can only apologize: we had made it clear in your introductory letter that you were being met on arrival. Progress on environmentally friendly practices is slow in Kenya: though the country has introduced a ban on plastic bags. I will certainly send your comments back to the Safari Operator regarding the use of small plastic water bottles. Unfortunately the reality of getting from one end of Kenya to the other: Samburu in the north, and the Mara in the south, requires an overnight in either direction to relieve the driver: these are long distances, but the journey times by road would not be shorter by cutting out the overnights in both directions, and would mean illegal drive times for the driver. For clients looking to combine these two locations but not undertake the long road journeys, we would usually recommend a fly in trip: but this trip type obviously comes at a higher cost and is not part of the small group trips programme which you took. Again, thank you for your comments, which we value and feed back to our operators on the ground. Sharon Holmes Director